Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

How to update Member Information in Membership Management

  • haeaton
  • haeaton's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 68
  • Thanks: 4

How to update Member Information in Membership Management

1 day 19 hours ago
#103423
I have tried to update Member Information for our club (1294652), such as Joined Club Date, while logged in as Club admin by using: Edit Member, update "Joined Club on" date, then Save Member.  The date is there, as expected.  I use the "<Membership Management" button to go back to Membership Management and there is no "joined" date for that member.  I use "Edit" in that member's row to verify, and there is no longer a date in the "Joined Club on" field.  I have included a screen shot.

Please share a procedure that works.
 

Please Log in or Create an account to join the conversation.

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13310
  • Thanks: 4072

Re: How to update Member Information in Membership Management

1 day 12 hours ago
#103433
Worked for me
I used the same record  as you.
set the club start date to 2026-01-01

What browser are you using what OS?
Did you do a hard reload after the update? (You can use the link at the bottom of your site.)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

Please Log in or Create an account to join the conversation.

  • haeaton
  • haeaton's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 68
  • Thanks: 4

Re: How to update Member Information in Membership Management

1 day 8 hours ago
#103442
Brian, thanks for the quick feedback.  I am using Chrome Browser (version 153.0.8010.37) 64-bit on Windows 11 (version 25H2 OS build 26200.9445.  I see that you did successfully update the club join date for Carlos to  2026-01-01.   I tried again and got the same results as before.  I repeated the process again and clicked on "Click here to  reload website from server" wafter updating the date to 3/1/23 and selecting "Save Member" from the top of the screen.  The date remains updated after both "Save Member" and "Click here to  reload website from server".

I think it must be my next step that is wrong because it reverts to 2026-01-01 after I select  "<Membership Management" at the top of the screen, just above the red "Edit Member" in order to return to the Membership Management screen.. Please let me know the correct step (the next step you took) after editing the date and "save Member" to return to the Membership Management screen.
Thanks for your time.
 

Please Log in or Create an account to join the conversation.

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13310
  • Thanks: 4072

Re: How to update Member Information in Membership Management

1 day 6 hours ago
#103452
I just changed it again.
Membership Management > Carlos Edit > 2023-03-01 <<<<< make sure you are entering a valid date

Check at the top for errors or the "
Carlos was updated."
 
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

Please Log in or Create an account to join the conversation.

  • haeaton
  • haeaton's Avatar Topic Author
  • Offline
  • Senior Member
  • Senior Member
  • Posts: 68
  • Thanks: 4

Re: How to update Member Information in Membership Management

1 day 4 hours ago
#103473
I have now updated the "joined club on" date for Cyril.  I am attaching a screen shot where you can see that the date format is correct.  When updating it highlighted Month / Date / Year, and appears correct.  The moment I hit "save member" it highlights my user name "admin - 1294652".  Perhaps the admin can't update club join dates?
I did not see any errors at the top or any message that "Cyril was updated".
Should I login as my user account instead of admin?
Would you please clarify:
Is there is anything else you are doing other "Save Member"
Is there anything wrong with exiting the screen by hitting the "<Membership Management" above "Edit Member" after "Save Member"
Please see attachment.

Please Log in or Create an account to join the conversation.

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 13310
  • Thanks: 4072

Re: How to update Member Information in Membership Management

1 day 4 hours ago
#103475
READ the ERROR in RED 

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

Please Log in or Create an account to join the conversation.

Time to create page: 0.159 seconds