Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Can't update 'my profile'

  • JL-STH-Jayne
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Can't update 'my profile'

14 hours 1 minute ago
#103648
I'm wondering if it is an authority issue.

I too cannot update the text for the public profile using "My Profile"
I have entered a decent description in the text, saved, leave my profile, come back, it is empty.
i have entered just "test" wondering if it was length, left, came back, and it also didn't stick.
I have verified that nothing is showing on the public profile.

We are CLUB#: 1036597 Area 92 Div T District 86 Region 6

I am VP-Ed. We are encouraging folks to update their profile

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Re: Can't update 'my profile'

13 hours 9 minutes ago
#103654
1) how are you logged in? As VPE or ClubAdmin?
2) after making your changes and clicking save, do you see a green box at the top saying saved?
3) If not scroll down and look for anything in red.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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  • JL-STH-Jayne
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Re: Can't update 'my profile'

12 hours 41 minutes ago
#103655
Logged in as a member (as that is how most people will update their profile). 
I happen to be the VP-Ed.

No error messages.   I checked for that.  It's also why i went to just putting the word "test" in

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Re: Can't update 'my profile'

12 hours 36 minutes ago
#103656
I logged in as you and can update your profile 


What browser and version, what OS are you using?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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Re: Can't update 'my profile'

12 hours 29 minutes ago
#103662
Ok, figured out that there is an error under my username stating:  That username is another account's email address, which would make signing in ambiguous. Please choose another.

I changed it, the text saved, but, funnily enough, the username reverted.

I will do more testing when I can log on later tonight

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Re: Can't update 'my profile'

12 hours 21 minutes ago
#103663
look at the add ons you have for your browser one of them is auto filling the username.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

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