Migrating to FTH4

Your club admin received the instructions to update their admin password to access FTH4. (FTH3 admin passwords will NOT work in FTH4). Follow the instructions in the email and use 'Member sign in' in the top right corner to access the Club Admin account.

If you are not sure who the club admin is, in your member account; look at 'Club Officers and Members' > "Club Email addresses". The LAST item in this list is the person who is currently listed as your club admin.

If this is not correct, please complete and submit this form to change your club admin:
www.toastmastersclubs.org/welcome/change-admin/

Emails not being sent

  • Christine78
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Emails not being sent

2 weeks 6 days ago
#104732
Hello,
At least one of my members is not receiving emails from our FTH4 website. I've been troubleshooting for an hour with no luck. I learned that either the email is written wrong, the members are waiting to opt-in, or they have the agenda emails turned off. I also noticed that a small number of members are not on the Basecamp list and maybe there's a correlation here? This updated software is still hard to use and hard to get support from. Please help. Thank you.
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  • Brian
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Re: Emails not being sent

2 weeks 6 days ago
#104733
We always require your club number.
If the issue is with a member a name is required.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
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  • Christine78
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Re: Emails not being sent

2 weeks 6 days ago
#104751
Thank you so much for your help.
Our club number is: 4615754
The name of the member who is not receiving emails is Oraetta. 
 
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Re: Emails not being sent

2 weeks 5 days ago - 2 weeks 5 days ago
#104763
I can see yahoo accept the email for Oraetta, have her check her spam bucket.

Oct 2 17:11:25 toastmastersclubs sendmail[3565932]: 692HBNSx3565928: to=<orryminor@yahoo.com>, ctladdr= (1001/1001), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=51001, relay=mta7.am0.yahoodns.net. [67.195.228.109], dsn=2.0.0, stat=Sent (ok dirdel)

Oct 2 21:09:36 toastmastersclubs sendmail[3718006]: 692L9Z3G3718002: to=<orryminor@yahoo.com>, ctladdr= (1001/1001), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=31951, relay=mta5.am0.yahoodns.net. [98.136.96.76], dsn=2.0.0, stat=Sent (ok dirdel)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Last edit: 2 weeks 5 days ago by Brian.
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Re: Emails not being sent

2 weeks 5 days ago
#104790
Thanks so much for your help. I've sent a message about this to the member.
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