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Request Admin Change Not Working

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5 years 2 weeks ago #80554 by creuning
I need assistance resetting access for FTH. The login user is no longer in the club, nor does she have access to the email she was using to log in. There seems to be no other way to request an admin change so any help from Free Toast Host will be much appreciated.
Club #787850
New email admin to be catherine.reuning@pcusa.org.
Thank you,
Catherine
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5 years 2 weeks ago #80555 by Brian
Please follow these instructions
Changing site administrators when the previous one is no longer available
support.toastmastersclubs.org/doc/item/w...-no-longer-available
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5 years 2 weeks ago #80556 by creuning
Thank you! It was particularly confusing before learning I didn't have a member login (since I've had a Toastmasters.org login for several years) and the error messages wasn't explaining that. I now have a FTH login here, which allowed the "Submit" button to appear as clickable on the Request Admin Change page.
Much appreciation,
Catherine
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5 years 2 weeks ago #80557 by Brian
Your forum id has nothing to do with the change request!
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5 years 2 weeks ago #80558 by creuning
Is there an explanation of why it wasn't allowing the Submit button to appear as clickable yesterday?
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5 years 2 weeks ago #80559 by Brian
You had not completed all the information and ticked the final box at bottom.
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