Login Password is Not Remembered by System -- Ever

I tried looking this problem up without luck: I log in to the Members Only area of my club's Free Toast Host, using my email and my password. I know my password because it's written down. The system says there is an error and I must reset the password. So, I claim to have forgotten it. I wait for the link to come in my email. It's not always quick. I reset the password, using the same one again. That gets me in this time. But the next time I go to log in...same situation. SO frustrating! How can I get the system to remember my password? Thanks so much.

To help out here.. Terri is a member of club #7834799
She is VPM of the club.

I am webmaster currently. I get an email EVERY time terri tries to login. Like she said it NEVER remembers her login.
Thanks for helping.

What happens after you've reset your password? Do you get a popup message saying:
Password saved. You can now close this window and continue.?

Thank you, Pam. I'm not remembering if I get that message, so tried logging in about 15 minutes ago to check, and am still waiting for the link. This does make it challenging to sign up for a role. Or to print the agenda. Additional information: I am using Chrome and generally do not clear cookies.

I can see an email response was sent and delivered (at least to your email provider) 20 minutes ago (Ive put "x" s over your email address.

Feb 9 02:54:10 toastmastersclubs sendmail[24182]: 1192sAE5024179: to=<xxxxxx>, ctladdr=<server@toastmastersclubs.org> (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121448, relay=mx01.1and1.com. [74.208.5.21], dsn=2.0.0, stat=Sent (Requested mail action okay, completed: id=1Mv2QW-1lztmk2O1o-00qyfq)

Yes! Was able to log in just now and received the message:

Password saved. You can now close this window and continue.