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Support request: email address has bounced back too many times

  • rhtaylor3
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Re: Support request: email address has bounced back too many times

3 years 11 months ago - 3 years 11 months ago
#86292
The Bounce Count for Email Address [michaud.kuttner@sympatico.ca] has been reset to zero.
Code:
Your email message to michaud.kuttner@sympatico.ca could not be delivered and was returned to the FreeToastHost server. Details are as follows: Recipient Email Address: michaud.kuttner@sympatico.ca Email Subject: [FreeToastHost] Message Not Delivered: Nepean Wingtalkers Date Sent: Tue, 23 Nov 2021 09:50:02 +0000 Diagnostic Code: 554 Invalid DNS PTR resource record for 50.19.253.65 Delivery Status: 5.5.0 Date Last Attempted: Tue, 23 Nov 2021 10:30:04 GMT NOTE: This email address may be invalid or non-working and should be changed, deleted, or updated to allow delivery. Refer to the following user documentation for other ways that your recipient may be able to use to remedy this problem: https://support.toastmastersclubs.org/doc/item/ensuring-that-members-receive-email If you have any questions about this, please visit us at https://support.toastmastersclubs.org.
Richard Taylor
TM Club #7045
Last edit: 3 years 11 months ago by rhtaylor3.
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Re: Support request: email address has bounced back too many times

3 years 11 months ago
#86295
The Bounce Count for Email Address [michaud.kuttner@sympatico.ca] has been reset to zero.

Please have them add server@toastmastersclubs.org and agenda@toastmastersclubs.org to their sympatico whitelist using their sympatico webmail
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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