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Unable to access/update club website.

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Re: Unable to access/update club website.

11 years 11 months ago
#33398
coachmargaretriver wrote: Please re read my forum support post.

The chowcuisine@bigpond.com.au is INCORRECT. The email registered with TMI is chowcuisine@westnet.com.au Therefore there is no point in sending an authorisation to chowcuisine@bigpond.com.au as this email address is no longer valid. Please see the copied information below from TMI:

Ok, for FTH admin changes we send to the prior admin email address and to what ever email address is listed on TM Find A Club. It is built into the system that way by design to account for admins leaving and such. So, from our perspective, chowcuisine@bigpond.com.au is CORRECT, because that is what is listed on the Find A Club entry for club 9773. See here for yourself if you do not believe me: reports.toastmasters.org/findaclub/zoomc....x=26&imageField.y=9 Hover your mouse over the "Click here to email club" and look at the email address that shows up. *That* is the email address that *you* need to get corrected. When you do that, then the authorization email will be routed to that new email address and the change can be authorized.
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Re: Unable to access/update club website.

11 years 11 months ago - 11 years 11 months ago
#33399
coachmargaretriver wrote: Perhaps I should just request a new site? This is becoming way to messy.

Helen Thistlethwaite
Club Coach
Margaret River TM #9773

Will not happen as long at the existing site is active. These things work the way they do for good reasons... they may be cumbersome at times, but they work this way by design.

You could always ask Brian if he would delete the existing website. If he agrees to that, then you could make a new request for one here: www.toastmastersclubs.org/welcome/
Last edit: 11 years 11 months ago by SteveTheTechie.
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Re: Unable to access/update club website.

11 years 11 months ago
#33401
Coach please read my post again.

The email at toastmasters.org find a club is chowcuisine@bigpond.com.au

I had the request sent to
Code:
Thank you. The confirmation link has been sent to those listed as club contacts ( [b]chowcuisine@bigpond.com.au[/b] and sounja2003@yahoo.com.au ). You will be notified once one of the contacts confirms or denies the request. If these confirmation email addresses are not correct you will need to update your club contact information with Toastmasters International, then once the new club contact e-mail address has been updated, resubmit this request.

sure looks like the same email address to me.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
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Re: Unable to access/update club website.

11 years 11 months ago
#33409
Thank you for your advice.

I "assumed" when TMI advised me that the email addresses at their end had been updated, that all was in order. Clearly one should never "assume" anything. I have contacted TMI again this morning, stating that the "Find A Club" email address is incorrect and hope that this will resolve my FTH website issues, once the email address is amended and correct.

Helen Thistlethwaite
Club Coach
Margaret River Toastmasters
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Re: Unable to access/update club website.

11 years 11 months ago
#33410
you can check if the email is correct. right now it is showing chowcuisine@bigpond.com.au

reports.toastmasters.org/findaclub/zoomc....x=29&imageField.y=8
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Unable to access/update club website.

11 years 11 months ago
#33411
Yes, checked that earlier. Hence a second request has gone to TMI to seek amendments.

Thanks for you help.

Helen Thistlethwaite
Club Coach - Maragaret River TM
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