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Loss of Simultaneous "Member" Login with Admin Console Close

  • BillMalthouse
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10 years 10 months ago #39336 by BillMalthouse
We use the "Private Member Directory" to hold full address and membership number for our members. When we add a new member
using our admin login, we also log in as a member simultaneously so that we can first "add the new member" using membership management out of the admin console, then go "Edit Private Member Directory" to copy and paste in the address and TI membership number etc. When we try this we have a problem. When we close the admin console after adding a new member, we suddenly
find that our "Member" login has been lost and we have to log in again as a "Member" to edit the personal directory entry. We did NOT
log out as admin, NOR as member, but the "member" login disappeared on closing the admin console. This occurs on all
club websites I manage.
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10 years 10 months ago #39586 by SteveTheTechie
Bill,

Thanks for posting about this. I am sorry that it appears that no one posted a reply.

I have a hunch that when you save the new member in Membership Management it is essentially clearing the login information for the member who is logged in as part of the save process. This is because Membership Management works by resaving *all* members information on every save, including a member who may be logged in. I am thinking maybe the resaving is not keeping the current login info as part of the save--in effect saving an empty login key value over top of the current one in use.

I will look into this for the new code I am working to finish, but I will not likely fix it in the existing 2.11 code, since it will soon be replaced.
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10 years 10 months ago #39609 by SteveTheTechie
Bill,

I went ahead and did a "fix" for the 2.11 code. Can you please see if this is still an issue for you?
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  • BillMalthouse
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10 years 10 months ago #39610 by BillMalthouse
Ooops! the Fix blew up. Tested with club 311. Now if I log in as site admin, with or without a personal member login, and launch
the admin console, all looks OK, UNTIL I pull down Membership Management ==> Message.....you are not logged in.... !!!

(Other text in above message about image source, center etc. all displayed where the member list should be.
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  • BillMalthouse
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10 years 10 months ago #39611 by BillMalthouse
If you need site login as admin, call me on cell at 703-887-2052 so it does not list here.
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10 years 10 months ago #39614 by SteveTheTechie

BillMalthouse wrote: If you need site login as admin, call me on cell at 703-887-2052 so it does not list here.

Bill, thanks, but since I am the system developer, I can get in anywhere in the system I need to for troubleshooting. ;)

Bottom line, I have checked this on my own club website and on 311. All is working as expected for me (w/ the fix).

Therefore, I recommend the following for you:

1. Click the reload link at the very bottom of the screen to clear your cache and make sure you are not running old javascript from your browser cache.

2. Are your cookie settings correct? You are working with multiple websites and *each* needs a cookie to be set for the system to "remember" your login status.

3. I would suggest to log in and log out once to get everything "reset". You may have an old session key in your cookie, and doing that should clear it.
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