VP of Education cannot login as site admin (I am current site admin)

Until three months ago, I have been able login as site admin for club number 1940417 (Alameda Tongue Twisters) in district 57. For the last three months, I cannot login as site admin. I have cleared the browser cookies (Google Chrome version 37 .0 for Apple Macintosh). My profile settings on the FTH web site (att.toastmastersclubs.org) match what the support pages show and the only email address is jimferris882@hotmail.com.

I don't remember receiving a confirmation message from either district 57 or Toastmasters International. I was given access as site admin two tears ago by the current district 57 webmaster, Eddie Keator. There has not any change fora new site admin since I was given those credentials by the current district 57 webmaster. I need to routinely add new members to the club FTH web site, which I cannot do anymore.

What is your name please?

Someone may have changed the admin info on you.

Current admin info in the system:
If this is not correct, then please do a change request: www.toastmastersclubs.org/change/

My name is Jim Ferris, VP of Education for Alameda Tongue Twisters club 1940417. The listed site admin, Ian Epperson is current club president of Alameda Tongue Twisters, club 1940417. I don't know when site admin was changed or who changed it.

If your club has been sharing the admin password, what is likely is that someone logged in as the admin, went to the Administrator Info tab and changed the password, and did not tell anyone. That is a problematic loophole for clubs that share the admin password.

Keep in mind that from the system's standpoint, Ian has been the registered admin since 2011-08-22. It really does not matter to us who in your club is called the "admin", since what the system cares about is who is the *registered* admin. That is important since they are the person that receives the approval email for any forgotten passwords or change requests. It is fine if your club shares the admin password, but I would suggest that you keep the admin's info up to date in the system as far as who should receive those emails and approve the changes. If you are sharing the admin password, I would also suggest changing it periodically.

In any case, just do the change form to switch it to yourself. That way you become the registered admin in the system.