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NEW MEMBER UNABLE TO LOG IN TO OUR CLUB WEBSITE eClinicalWorks

  • Pam Riordan
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NEW MEMBER UNABLE TO LOG IN TO OUR CLUB WEBSITE eClinicalWorks

11 years 6 months ago
#39938
Club : eClinicalWorks - 01502170

As VP of Membership, I enrolled a new member in September. She is up-to-date on her dues/membership.

For some unknown reason, when she tries to log in to our local chapter webpage (at Member Login), it is not accepting her email address to then click "Authenticate/Login" to get an authorization link emailed to her.

I have confirmed the email address that she has used as a new member. Can you help me get to the bottom of this?

Thank you hugely!

Sincerely,
Pam Riordan
eClinicalWorks
Westborough. MA

Pamela.Riordan@eclinicalworks.com
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  • RogerM
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Re: NEW MEMBER UNABLE TO LOG IN TO OUR CLUB WEBSITE eClinicalWorks

11 years 6 months ago - 11 years 6 months ago
#39939
Pam,

Can you provide the member's first name so we can research this for you?

Did you have her check her junk or spam folder?
Last edit: 11 years 6 months ago by RogerM.
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  • Pam Riordan
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Re: NEW MEMBER UNABLE TO LOG IN TO OUR CLUB WEBSITE eClinicalWorks

11 years 6 months ago - 11 years 6 months ago
#39944
04238208 JYOTHI

Thank you! I'll call her re: spam folder ...
Last edit: 11 years 6 months ago by Pam Riordan.
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  • Pam Riordan
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Re: NEW MEMBER UNABLE TO LOG IN TO OUR CLUB WEBSITE eClinicalWorks

11 years 6 months ago
#39946
She didn't find our local eCW club email in her spam/junk folder. She DID find the TM National email in there...
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  • Brian
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Re: NEW MEMBER UNABLE TO LOG IN TO OUR CLUB WEBSITE eClinicalWorks

11 years 6 months ago
#39947
there is no one name JYOTHI in the member list for club site 1502170.toastmastersclubs.org

Please have the site admin add her.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The following user(s) said Thank You: Pam Riordan
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