Member cannot access website

Club 467 --- We have a club member who cannot access the website. Here is the information I was sent regarding this. Please resolve.

browser - FireFox 33.1, Mac OS X 10.6.8

your internet service provider and network - Comcast (not sure what my network is aside from my ISP)

what specifically you were doing - Try to access the following url: mckinley.toastmastersclubs.org/agenda.html , and then I tried www.standandspeak.info , and then mckinley.toastmastersclubs.org

when the problem occurred (day and time) - Today: Nov. 13, 2014, about 7:15am (this is the most recent time, this has happened several times with basically the same conditions over the past weeks and months)

IP address your computer had at the time of the issue - 98.212.132.96

Ask that person to try again.

The member has tried several times over the last few weeks and still has no access despite clearing browser cache and doing updates. Additionally the member's information has not changed. Email and so on in the system remain the same.

Please ask the person to try now. Her IP was blocked for abuse.

Thanks!