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when adding 2 new members to the site, it keeps duplicating email addresses

  • RandySam
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10 years 8 months ago #40756 by RandySam
when adding new members to my site, it keeps duplication the email addresses, and gives me this message below. I have deleted them at least 20 times, and this keeps happening. Very frustrating! Please help!
line# 30: duplicate e-mail: manhnguyen.1@gmail.com
line# 44: duplicate e-mail: raman-gopalan@rediffmail.com
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  • RogerM
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10 years 8 months ago #40757 by RogerM
May we have your club number so that we can better assist you?
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  • RandySam
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10 years 8 months ago #40758 by RandySam
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  • RandySam
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10 years 8 months ago #40759 by RandySam
I just solved the problem. Instead of deleting a single line of the member's names and email addresses, I deleted the people completely, by deleting both lines. Then I added them back, and sent the welcome messages.
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  • RogerM
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10 years 8 months ago #40760 by RogerM
Thanks for letting us know. I was going crazy trying to find the duplicates for a couple of minutes.
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  • RandySam
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10 years 8 months ago #40761 by RandySam
I'm sorry that you went through the trouble. I was going crazy too! It shouldn't have been that difficult to correct those errors.
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