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Browser issues in both Chrome and Internet Explorer

  • michael.laplante
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Browser issues in both Chrome and Internet Explorer

11 years 5 months ago - 11 years 5 months ago
#41830
OS: Win 8.1

In Chrome, v39, when editing the agenda I'm able to add a new role, but I can't then re-order the agenda using the instructions:
"Change the sequence of the agenda items above by using your mouse... etc"

Nothing happens when I click my mouse, even if I wait a few seconds as was suggested by someone here a few weeks ago.

I had this same problem with the previous version of FTH in Chrome as well.

At that time, I would open the website up in IE 11 where the agenda editing would work fine.

Using FTH v2 today for the first time in IE and the website won't open at all. I just get the 'spinning circles' indicating that the site is loading... but absolutely nothing shows up.

I have completely re-set IE to all the default values according to Microsoft instructions.

So, in summary, I'm unable to re-order the agenda using either of my browsers. Should I move onto Opera? Firefox?

PS: Just installed Opera. I can get on to the site, can add a new role to the agenda, but like the Chrome issue above I am unable to re-order the agenda roles.

M. Laplante
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Last edit: 11 years 5 months ago by michael.laplante.
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  • SteveTheTechie
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Re: Browser issues in both Chrome and Internet Explorer

11 years 5 months ago
#41832
Did you click the reload link at the bottom? I want to make sure you are not running an outdated version of the javascript.
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  • michael.laplante
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Re: Browser issues in both Chrome and Internet Explorer

11 years 5 months ago
#41849
Unclear on what you mean by the "re-load link at the bottom".

IE 11 => Site doesn't load at all, not even the front page...

Chrome, Opera => Site loads. I can add a role to the agenda, edit the description and time of a role in the agenda... But I cannot re-order the agenda at all.

If by 're-load' link you are referring to the 'Save' button -- the one next to the 'Close' button -- at the bottom of this editing window, I click it.

It does save the newly added role at the bottom. It has no effect on re-ordering the agenda items, i.e. I can't re-order items or move the newly added role up into the correct position in the agenda. The mouse pointer does not turn into a four-headed mouse like it used to do in IE under the previous version of FTH. Nothing happens when I click... can't move items around.
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Re: Browser issues in both Chrome and Internet Explorer

11 years 5 months ago
#41850
Scroll all the way to the very bottom of any webpage on your website. Look for a blue link there called:

(Click here to reload website from server.)

Click that.
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Re: Browser issues in both Chrome and Internet Explorer

11 years 5 months ago - 11 years 5 months ago
#41857
Yes, I see the link you mean now.

However, when you edit the agenda, you do it in a overlay. The webpage behind is greyed out and inactive...you can't choose the link.

To get to the link you have to close the agenda editing overlay. And the problem that I'm talking about is IN that agenda editing overlay. Close it and you are no closer to solving the problem.

I experimented with closing that agenda editing overlay, clicking on the "Reload from web server" link, re-opening the edit agenda overlay... no difference... still can re-order items in Chrome.

Didn't test in IE since the website doesn't load at all in that browser.

Didn't test in Opera...
Last edit: 11 years 5 months ago by michael.laplante.
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  • Pam
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Re: Browser issues in both Chrome and Internet Explorer

11 years 5 months ago
#41859
Are you saving the new role before you try to move it? Is the save working as expected? I'm using Chrome and I can move agenda items around without any problems.
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