Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

FTH4 BETA participation requests are now CLOSED

The 106 clubs who are part of FTH4 Beta testing, please post in the FTH4 Beta Support Forum only.

Can't login

  • angelabelford
  • angelabelford's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

Can't login

11 years 7 months ago
#43197
I have tried to login and it gives this message:
You have errors in your form below. Please scroll down and correct the following:
You must select your name from the displayed drop down list for the login to be accepted. Start typing your name or e-mail, then select your name from the list. If your name does not appear, then the admin has not entered your contact information into this website yet.

I did select my name and it won't let me login.


I'm an administrator for the website and also can't see how to reset passwords. I've searched the documentation but can't seem to find simple stuff like this.

This system hasn't worked since the upgrade. It worked quite well before.
Angela Belford
4932
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 12313
  • Thanks: 3921

Re: Can't login

11 years 7 months ago
#43202
Please click the RELOAD link at the bottom of the page.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
  • Pam
  • Pam's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 4232
  • Thanks: 1076

Re: Can't login

11 years 7 months ago
#43245
The documentation for member password setup and changing is the very first one on the list:
support.toastmastersclubs.org/doc/item/browsing-and-logging-in

The required information is also given on the login screen.

Similarly to reset the admin password just click on the link on the login screen and follow the instructions in the email generated by the request.

If you have forgotten your password make sure you leave the password box blank before licking the Authenticate/Login button

To change admin follow the documentation here :http://support.toastmastersclubs.org/doc/item/when-previous-administrator-is-no-longer-available
FreeToastHost Ambassador
VPE & Webmaster HOT Toastmasters 2026-2027 hot.toastmastersclubs.org/
VPE & Webmaster Redlands Toastmasters 2026-2027 redlands.toastmastersclubs.org/
The following user(s) said Thank You: Alice.hertzler
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.141 seconds