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Member cannot log into website

  • mccullo4@msu.edu
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Member cannot log into website

11 years 4 months ago
#43993
I have not been able to log in as a club member today, although I can login as site admin. When I ask to reset my password, the site tells me my computer / browser will not accept cookies! Yes, it will. Firefox is configured to accept cookies. I just checked it myself.

If it weren't for the overall TM friendly design, I would take my website elsewhere. Frankly the old FreeToastHost was better! It at least LOADED consistently instead of taking minutes and YEARS to load! I am at a university with a fast connection. The problem is with TMI servers and website design. Help!
Andrew S. McCullough, CTM
Past President - current Treasurer
Capital City Toastmasters
Club 639, Area 7, District 62
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  • Brian
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Re: Member cannot log into website

11 years 4 months ago
#43995
Please do not jump another post.

Please provide your club number so we can check your site.

We are experiencing a high load since everyone is back the last 2 days, and are looking at the issue
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • mccullo4@msu.edu
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Re: Member cannot log into website

11 years 4 months ago
#43997
Thanks -

I don't know what you mean "do not jump another post." I did not see how to begin a post, so I replied to the topic. Is that what you mean? Sorry.

Yes, we are just back, as well. Thanks for all you do!

Andrew S. McCullough
Treasurer, Capital City Toastmasters
Club 639, Area 7
District 62
Andrew S. McCullough, CTM
Past President - current Treasurer
Capital City Toastmasters
Club 639, Area 7, District 62
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Re: Member cannot log into website

11 years 4 months ago - 11 years 4 months ago
#44006
mccullo4@msu.edu wrote: Thanks -

I don't know what you mean "do not jump another post." I did not see how to begin a post, so I replied to the topic. Is that what you mean? Sorry.

Yes, we are just back, as well. Thanks for all you do!

Andrew S. McCullough
Treasurer, Capital City Toastmasters
Club 639, Area 7
District 62

When you reply to an existing forum thread with a new topic, I causes the originator of the thread to get all replies directed at you which creates a lot of unnecessary confusion and miscommunication. Therefore, we request that you please click the New Topic tab above to create a new forum thread (new topic) on a new topic.

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Last edit: 11 years 4 months ago by SteveTheTechie.
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Re: Member cannot log into website

11 years 4 months ago
#44012
I have not been able to log in as a club member today,

FYI... you can log in as a member using your email address as an alternative to picking your name from the pop up list. If you use your email address, you do not need to wait for the pop up.

Unfortunately, we have a high server volume on Mondays and Tuesdays. We are still working to improve that so doing things like the email alternative login will cut down your wait time (for logins) in the meantime.
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