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Cannot get administrator reset link

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10 years 6 months ago - 10 years 6 months ago #44225 by SteveTheTechie
Received via PM:

Hi Steve,

Thank you for your help, I can no longer access my AC Transit email address because I do not work there anymore. My email address at TI is procd@xxx.xxx. I have confirmed this information. I have never received the administrator link yet. There is either a problem with the password or the email address. I would be great if I could update and edit the text on the webpage. There are some typos and inaccurate information. We need to improve it so we can get more members. Anything you can do will be appreciated.
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***Please use the forums for support requests unless you need to convey something confidential.***

The administrator email that is listed for you in the website is different than what you posted here. It is the actransit.org email address. If you are expecting to receive it at procd@xxx.xxx, you will not get it.

If you can check the actransit.org email address to get the link, that would be the easiest approach. Just set the correct admin email address in the admin info tab after you get it Otherwise, you will need to do a change form which requires the contact email address on TM Club Central to be accurate: www.toastmastersclubs.org/change/

Steve
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I am with the Oakland Chamber Toastmasters Club 931456. I cannot edit our website. I have not received the site administrator's link yet. Can you please help? My phone number is (510)919-6830.

Cynthia Dorsey
procd@xxx.xxx


(emails altered by Steve James)
Last edit: 10 years 6 months ago by SteveTheTechie.
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10 years 6 months ago #44226 by SteveTheTechie
Per my prior comment, you will need to complete the change form which requires the contact email address on TM Club Central to be accurate: www.toastmastersclubs.org/change/

You must make sure that your club contact email address is correct in Club Central. Otherwise, you will not have a way to approve the change request via the link in the email that is sent out.
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