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GMAIL distribution concerns

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10 years 6 months ago #44973 by MoniqueTremblay
ANASTASIA KIVA anastasia.kiva@gmail.com
LAURA KOIVISTO-KHAZAAL laura.koivisto.khazaal@gmail.com
BRENDA MCGUIRE mcguire.mcguire@gmail.com
MARGARET WALTON bandmw93@gmail.com

All the members above who use GMAIL have had difficulty sending and/or receiving emails from members via the FTH website. They have had to ask other members to send emails on their behalf, particularly MARGARET as VP and BRENDA as SAA. I have tried to assist them but no luck in correcting the issue. Are other TM members having problems with GMAIL address accounts?

Please advise and copie the individuals above as well as they will need to know what they must do to fix it.

Thanks again.
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10 years 6 months ago #44974 by MoniqueTremblay
BTW I have asked these members to provide specific details for their experience and these will follow. I just find it most peculiar that this issue only exist for GMAIL account users.
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  • RogerM
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10 years 6 months ago #44976 by RogerM
Replied by RogerM on topic GMAIL distribution concerns
Monique,

Brian or Steve may have to check the logs to see if their emails are blocked for some reason.
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10 years 6 months ago #44977 by Brian
Replied by Brian on topic GMAIL distribution concerns
What kind of emails are they having issues with?

email sent from the agenda?
email sent to officers-nnnn?
email sent to all members-nnnn?
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10 years 6 months ago #44979 by MoniqueTremblay
Hi Brian:

All three scenarios. Margaret is the VP Education she sends out the Agenda and it won't let her. She has Lynn Burritt do it on her behalf. Same thing for Brenda she can't send and has confirmed she has not received emails generated from the FTH website. For example I sent an email about a speech I was doing to the members and she did not receive it.

Again a mystery.
Monique
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10 years 6 months ago #44980 by Brian
Replied by Brian on topic GMAIL distribution concerns
Monique:

The agenda email are sent from the system and not her gmail account.
What is the message margret is getting when she tried to send out the agenda using the email icon at the top of the agenda?
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