Email management for custom web-sites

Make sure you also set the following checkbox in Email and Contact Forms: "Publicly accessible custom email groups" See: support.toastmastersclubs.org/doc/item/email-and-contact-forms

That will make the "group" email address, info, work like a publically accessible officer email address. BTW, your club president also gets an officer email address, president@ ... (all are forwarding email addresses)

Not all email addresses are publically accessible, because of spam concerns.

I would recommend eventually moving to using the contact@ email address (just use the info group as a stopgap measure) which I am guessing serves the same purpose as your current info@ email address. Info on the contact@ email address is also in support.toastmastersclubs.org/doc/item/email-and-contact-forms , including how to enable it (and deal with any potential spam to it).