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E-mail to member with 2 addresses set and enabled bouncing

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10 years 1 month ago #50989 by NotLiable
A new one for me! Attempted to send e-mail today to our new club president and FTH server complained "firstname@lastname.com,FirstInitialThenFirstname@yahoo.com appears to be an invalid or non-working recipient email address (Error=Syntax error in email address.). If you believe this is incorrect, please visit support.toastmastersclubs.org and post a support request message."

He has, in his profile, both a primary and secondary e-mail address established and has the check box next to "Send ALL communication from this site to BOTH email addresses, if both entered." checked. Note that I have modified his addresses above for privacy. I assume you can get in and guess easily who he, David, is.

Looks like it's trying to smash the two together into one poorly formatted address.

Art
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  • RogerM
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10 years 1 month ago #50990 by RogerM
Have you tried to send him an email outside of the website to see which one may be invalid, if any?
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10 years 1 month ago #51004 by SteveTheTechie
It should work now.

I am putting in more rigorous email address checks to help speed up our email system a bit, but I forgot about the case of people having both a primary and secondary email. :oops:

The email system bundles those together to save on emails sent out.
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