Some Group Emails Come Out Blank

There you have it. When a member tries to email the club members via the website, some members get a blank page.

I've seen some silly answers to this question -- like the member has to whitelist FreeHostToast, but if I'm throwing emails back and forth to people all day long, and FreeHostToast is the only entity with this problem, I would reasonably suppose that FreeHostToast is the problem. Besides, the email does arrive just fine. It's not blocked. It's just blank.

Does anyone have an answer that isn't a total guess and might really fix this?

Thank you for your kind attention.

A

Can you take a screen clip of one of the emails, or tell us what is being emailed? Is it an agenda, a regular email? Is it to a specific group, like officers or all members?

And, we need your club number in order to diagnose this for you.

Thank you for your kind response!

Here's a screenshot of a blank page (which is what I get):



I'm always apprehensive about giving out information but if this will help you, our club is number 928514.

The sends are to all members. I don't know whether it is agendas or email but it seems to me that it happens with both.
This has been happening for a while, and like a typical Toastmaster, I am just lately getting ambitious enough to pursue the matter.

If I am missing anything that you need, just let me know.

Best Wishes,

A

OK, thanks! Give me a bit of time so I can dig deeper.

What email application are you using (Outlook, google mail, etc.) ?

I use Thunderbird. I liked Mozilla but it seems to have expired. I honestly don't know which one is the preferred one now.


PS You're in Cortland! I love it down there.

OK, you are using TB, but not everyone, correct?