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Welcome Message Returned - Club 2438, District 26 

  • mmyersco
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9 years 6 months ago #55146 by mmyersco
I entered a new member into our membership system and received the below error message. I confirmed that the email was correct but I did notice when the welcome letter sent was copied to my email, it read differently in the "SENT TO" section, something like this "%^#trumanlo@gmail.com" with three strange characters before the email.

Error Message Sent:
trumanlo@gmail.com appears to be an invalid or non-working recipient email address. (Syntax error in email address.) If you believe this is incorrect, please visit support.toastmastersclubs.org and post a support request message.

Please share what I can do to allow him into the website to create a member profile.

Thanks, Marni.
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  • LindaMann
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9 years 6 months ago #55147 by LindaMann
WARNING (Form Email Send Error: no recipients; 5 Retries) Wed 2016/02/03 01:52:25 UTC Club:[2438] From:[server@toastmastersclubs.org] To:[‪trumanlo@gmail.com] CC:[] Subject:[Buffalo Toastmasters Club Member Authentication E-mail For Truman Lo]

The email went out 5 times.... Does he still use this email address?
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9 years 6 months ago #55148 by mmyersco
Truman said he does. I was able to directly email but not through the website.
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  • LindaMann
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9 years 6 months ago #55149 by LindaMann
I just sent a welcome message to you and to Truman. Please let me know if you both receive those emails.
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9 years 6 months ago #55169 by SteveTheTechie
Replied by SteveTheTechie on topic Welcome Message Returned - Club 2438, District 26 
mmyersco:

I made a tweak to the email address checker code. Please try to send this email again.
The following user(s) said Thank You: LindaMann
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9 years 6 months ago #55189 by mmyersco
No luck on Truman's emailed welcomed letter. I just tried sending one again and this is how his email appears in the sent to: �€猼rumanlo@gmail.com. Yikes. For some reason the system is adding extra symbols instead of sending to "trumanlo@gmail.com".

I was able to send to three new members without any problems today. I asked Truman to provide another email address. In the mean time, can you see what's happening to his address? Thanks, Marni.
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