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My past president cannot send/receive email.

  • Charkrid
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My past president cannot send/receive email.

9 years 10 months ago
#56590
Hello,

My past president can't send or receive email.He told me that it was working for a whole year.

I have tried to replace his email with my email and everything seem to work fine. I suspect that his email got blocked somehow.

How could I help him with this problem? How can I check the email log to see that his email went through the system or not?
Art there any work around for this problem? Since he need to handle officers election next week. He really need email to work.

Best Regards,
Charkrid P
2092
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  • Heni
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Re: My past president cannot send/receive email.

9 years 10 months ago
#56591
I've checked the email logs and I can see that the connection to his email server is timing out consistently. Why this is happening is beyond my level of expertise and we'll need to wait for a server admin to comment.
Clubs #1137486 & #777940
FTH Field Officer, District 112, (NZ North)
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  • Brian
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Re: My past president cannot send/receive email.

9 years 10 months ago
#56592
Have him try now.

the 1and1 mail service has been spamming this server and was blocked.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: My past president cannot send/receive email.

9 years 10 months ago
#56593
Thank you Jane and Brain for your reply.

Hello Brian,

I don't understand. Do you mean he send his email from 1 on 1 mail service?
He is using @gmx.de mail service. Which is he tell me that it's a very popular mail service in Germany.

Or Do you unblock his email for me?


Charkrid P.
2092
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