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Member can't log in

  • Lisa Berti
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Member can't log in

10 years 1 week ago
#57730
Hello Support,
I am the web administrator for Monterey Peninsula Toastmasters #934. I have one member who has tried repeatedly to log in and has asked for her email and password reset. I get the admin message from Server@toastmastersclubs.org, but she says she doesn't get the message. I have looked at her email address and it looks correct to me. Can you help?

Thanks,
Lisa
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  • Heni
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Re: Member can't log in

10 years 1 week ago
#57731
Has she checked her spam folder? Password reset emails can sometimes end up there.
Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)
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  • SteveTheTechie
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Re: Member can't log in

10 years 1 week ago
#57732
Also see: support.toastmastersclubs.org/doc/item/e...embers-receive-email
The following user(s) said Thank You: Heni
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