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Unable to login into Club website using member credentials - Club 4987

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8 years 10 months ago #58676 by vantann
Hi,
I was able to login using my member credentials until last 3 days ago and today when i login its comes back with message of incorrect
password which i haven't changed in a while. Tried to reset my password using the "Authiencate" button, but i do not receive any email
to reset the password but i receive any and all emails from server@toastmastersclubs.org so not sure how to reset my password.

3 days ago i did disable "Admin Edit" while i was logged in as a member, so when i login as site admin and select my name under Membership Management it comes back with a pop as "Admin Edit are DISABLED by the member" is this change causing issues with
logging into club website as member?.

Thanks
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8 years 10 months ago #58678 by SteveTheTechie
The admin edit thing should not matter.
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  • vantann
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8 years 10 months ago #58679 by vantann
How can i reset my password.


thanks
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8 years 10 months ago - 8 years 10 months ago #58681 by SteveTheTechie
You do the authenticate approach. Emails with the link may end up in your junk mail folder--check that.

Also, refer to support.toastmastersclubs.org/doc/item/e...embers-receive-email
Last edit: 8 years 10 months ago by SteveTheTechie.
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