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Wrong password, please try again. To create a password for the first time..

  • greglane
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Wrong password, please try again. To create a password for the first time..

9 years 5 months ago
#58963
member never receives the authenticate/login e mail, even after trying all suggestions. Now what?
Greg Lane
Premium TM Club #9555
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  • SteveTheTechie
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Re: Wrong password, please try again. To create a password for the first time..

9 years 5 months ago - 9 years 5 months ago
#58964
Did you look at the following?
support.toastmastersclubs.org/doc/item/e...embers-receive-email
support.toastmastersclubs.org/doc/item/email-troubleshooting

If your member has a hotmail account, they may have some additional hoops to jump through.

Also, check junk mail folder.
Last edit: 9 years 5 months ago by SteveTheTechie.
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  • Brian
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Re: Wrong password, please try again. To create a password for the first time..

9 years 5 months ago
#58966
members name always helps chacing down issue for specific members.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The following user(s) said Thank You: SteveTheTechie
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  • greglane
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Re: Wrong password, please try again. To create a password for the first time..

9 years 5 months ago - 9 years 5 months ago
#59012
FIXED IT. They all were going to an Outlook delete folder. My error. sorry.

still cant receive the authenticate e mails as a member. My info is:

Club #9555
Greg Lane, CC
greg@wellfitfinancial.com
Member Number: 02183719

I always get this error message:

Wrong password, please try again. To create a password for the first time or to reset your password please leave the password field blank, then click the Authenticate button.

Then I never receive the follow up promised e mail. I have checked everywhere, entered the TM domain as an allowed sender, looked in spam, etc.
Greg Lane
Premium TM Club #9555
Last edit: 9 years 5 months ago by greglane. Reason: I screwed up :)
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