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Not receiving emails

  • SteveTheTechie
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Not receiving emails

9 years 9 months ago
#59173
(Recieved via Private Messaging--please post support requests in the forums)

Do you have time to help? We are having a weird issue where emails from toastmaster are not coming into our domain. toastmaster email are white listed in our email system and it was working prior to 11/1. But now nothing is coming in and when we contact mimecast our email vendor, they don't even see it hitting out system? So when I send an email to treasurer-930011@toastmastersclubs.org, brian get the email from his comcast account, but not tocci. but when I sent email to Brian from my gmail, it's going through. Can you please help? I posted a support ticket but I don't see it on the forum so not sure if I'm doing it right? Thank you for your help in advance!!!

Felicity
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  • SteveTheTechie
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Re: Not receiving emails

9 years 9 months ago
#59174
We do not support other email systems... You will need to contact mimecast
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