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Email not active on this server

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8 years 8 months ago #59844 by Desinat
Email not active on this server was created by Desinat
My name is Fregory, I try to send email to friends-8519@toastmastersclubs.org and
formermembers-8519@toastmastersclubs.org

but receive a not develivered: "You have sent an e-mail to an e-mail address () that is not active on this server. Sorry."
from server@toastmastersclubs.org

Those email appear in the section Club E-mail Addresses.

Fregory Desinat
President of Club Toastmaster St-Leonard
Club #8519
District 61, Division G, Area 62
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8 years 8 months ago #59846 by SteveTheTechie
Replied by SteveTheTechie on topic Email not active on this server
When did you last try this... not seeing anything in the log for this.
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8 years 8 months ago #59847 by Desinat
Replied by Desinat on topic Email not active on this server
From: FreeToastHost Server <server@toastmastersclubs.org>
Sent: December 18, 2016 3:38 AM
To: fregyd@hotmail.com
Subject: [FreeToastHost] Message Not Delivered:

PS (eastern time)
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8 years 8 months ago - 8 years 8 months ago #59848 by SteveTheTechie
Replied by SteveTheTechie on topic Email not active on this server
Ok, thanks... I did finally find the log entries:
Code:
WARNING (Domain Unknown to FTH/Maybe CC'd: hotmail.com) Sun 2016/12/18 03:38:36 UTC Club:[] From:[xxxxxx@hotmail.com] To:[xxxxxx@hotmail.com] CC:[] xxxxxx@hotmail.com Subject:[Fw: Club Toastmaster St-Leonard - Fete de Noel 19 Dec 2016] ALL To:[] ALL CC:[] FAILURE (Invalid Address: Fregory Desinat <xxxxxx@hotmail.com>; Bounced) Sun 2016/12/18 03:38:36 UTC Club:[] From:[xxxxxx@hotmail.com] To:[] CC:[] Subject:[Fw: Club Toastmaster St-Leonard - Fete de Noel 19 Dec 2016] ALL To:[] ALL CC:[]
(some email addresses above altered for privacy)

It is not really obvious to me what has caused this. Can you either fetch the email headers for me to look at or would you be willing to follow some directions to try a fake send to generate some diagnostic information?
Last edit: 8 years 8 months ago by SteveTheTechie.
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8 years 8 months ago #59849 by Desinat
Replied by Desinat on topic Email not active on this server
You want me to do some diagnostic. Which mean, those email are active?

Here is 3 files:

a. Original send email.txt
b. guests-8519@toastmastersclubs_org.txt is the source of the return from server@toastmastersclubs.org
c. members-8519@toastmastersclubs_org.txt is working this summer
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8 years 8 months ago - 8 years 8 months ago #59850 by SteveTheTechie
Replied by SteveTheTechie on topic Email not active on this server

Desinat wrote: You want me to do some diagnostic. Which mean, those email are active?

Here is 3 files:

a. Original send email.txt
b. guests-8519@toastmastersclubs_org.txt is the source of the return from server@toastmastersclubs.org
c. members-8519@toastmastersclubs_org.txt is working this summer


Ok, thanks! I now know what the problem is... If you look at the addresses you used below, you used BCC for the lists... we do not support BCC for any emails handled by the list server, because BCC is frequently used by spammers (it is for your protection against spam)... Basically, when you discount all the BCC'd addresses below that the list server will reject/not process because of BCC, all it had left was your email address which it cannot process because it is not a FTH list or anything it can expand. That is why you got the message you got... Move the BCC addresses to CC, and you should be fine. BCC is not needed, anyway, since we send emails to list members individually, so no-one in the list sees who else got the email.

You should have also gotten a bounce message because of the BCC... did you not get that?

Code:
From: Fregory Desinat <xxxxxx@hotmail.com> To: Fregory Desinat <xxxxxx@hotmail.com> BCC: "friends-8519@toastmastersclubs.org" <friends-8519@toastmastersclubs.org>, "formermembers-8519@toastmastersclubs.org" <formermembers-8519@toastmastersclubs.org>
(some email addresses above altered for privacy)
Last edit: 8 years 8 months ago by SteveTheTechie.
The following user(s) said Thank You: Desinat
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