E-Mails of Custom Domain Name Not Working

I am supporting a club with their FTH e-mails. The club has a custom domain name, BUT neither of the 8 custom e-mails are working. They bounce back after several days.

Because its a custom domain they own, the e-mail hotlinks have the club # removed, so we have;

admin@clubdomain.com
officers@clubdomain.com
vpe@clubdomain.com
vpm@clubdomain.com
president@clubdomain.com
ipp@clubdomain.com
vppr@clubdomain.com
secretary@clubdomain.com


I have admin access & have checked everything I could. None of the 8 recipients claim they received anything either.

What else can I check ?

Thx
Terry

What is the number of the club you are supporting?

What is the custom domain.

We do not answer generic questions please be specific.

3144

The domain is not setup correctly for email.

Please refer to the Domain documentation.
support.toastmastersclubs.org/doc/item/dns-settings-overview

especially 1.2

Ah - I was afraid of that

Ok - Thx for checking Brian - leave it to me - just wanted to make sure I didn't miss something in the FTH setup

Terry