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No verification email for one of our members

  • jpeters47
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No verification email for one of our members

9 years 3 days ago
#64680
One of our new members has tried, over and over, to access our club's ToastHost site, but he never receives the verification email.

We've changed his email address, but no go.

Anything further he can do, or I - as site admin - can do to get him logged in?

Thanks
Joe Peters
Admin for TAC Toastmasters
Club # 3050495
Tokyo, Japan
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Re: No verification email for one of our members

9 years 3 days ago
#64681
Joe,

My first thought is "Has he checked his junk or spam folder"?

I will check the email logs in the mean time.
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Re: No verification email for one of our members

9 years 3 days ago
#64683
members name please
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: No verification email for one of our members

9 years 3 days ago
#64687
Yes, that was one of the first things I asked him to do - no luck there either.

Regards
Joe
Joe Peters
Admin for TAC Toastmasters
Club # 3050495
Tokyo, Japan
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Re: No verification email for one of our members

9 years 3 days ago
#64688
Stefan Nilsson

We have two email addresses for him, both are saved on our club's site as well as on the TMI site.
Joe Peters
Admin for TAC Toastmasters
Club # 3050495
Tokyo, Japan
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Re: No verification email for one of our members

9 years 3 days ago
#64689
Have them try now.

The IP to their mail server was blocked, the block has been removed.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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