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Can't Edit/SAVE Home Page

  • goldenword
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Can't Edit/SAVE Home Page

8 years 6 months ago
#65213
I need to change the Home Page. I have tried: editing directly form the Home page - and editing from the Admin console.
It appears changed but after saving it stays the same as before.
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  • SteveTheTechie
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Re: Can't Edit/SAVE Home Page

8 years 6 months ago - 8 years 6 months ago
#65221
Ok, you have an error related to a custom domain name. You will not be able to save changes until this is resolved or you delete the domain name from the admin console. (your choice) You are also getting an error from our HTTPS security certificate renewal routine.

Last edit: 8 years 6 months ago by SteveTheTechie.
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Re: Can't Edit/SAVE Home Page

8 years 6 months ago - 8 years 6 months ago
#65222
The problem is that your custom domain DNS records are set up incorrectly.

Your top level domain does not point to our server IP address.
Last edit: 8 years 6 months ago by SteveTheTechie.
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  • goldenword
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Re: Can't Edit/SAVE Home Page

8 years 6 months ago
#65235
I got the "A" record domain instructions from this site. Then went to my "MyDomain" account and changed the records. It worked!
I can now edit my FTH site.
Thank you!
The following user(s) said Thank You: SteveTheTechie
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Re: Can't Edit/SAVE Home Page

8 years 6 months ago - 8 years 6 months ago
#65237
Ok thanks.

However, a heads up... You are still going to have a problem using FTH email features as your MX record does not point to our mail server address. Instead, it incorrectly points to mx.goldenword.net which will not do anything for you.

You should find that HTTPS access is available to you after this Sunday's renewal loop runs. Please let me know if you find that you are unable to access your website via HTTPS encrypted access after Sunday.
Last edit: 8 years 6 months ago by SteveTheTechie.
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