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Club 7892 - VPE unable to send emails to members-7892@toastmastersclubs.org

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7 years 8 months ago #66709 by andrewgomes
Hi there,

our VPE (tatjanadomazet1@bigpond.com) cannot successfully send emails to our members-7892@toastmastersclubs.org group. (Well - it allows her the send the emails but they never arrive.)

She is registered on FTH with that email address and has been able to send emails to the group until recently. I have added @bigpond.com to the email whitelist but this has not helped.

She does not receive any emails back with errors. (eg. Saying that she is not authorised etc)

Any assistance would be most appreciated.

Tx,
Andrew
(IT Support - St Ives Toastmasters)

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Andrew Gomes
(Vice President Education - St. Ives Toastmasters Club - 7892)
7892.toastmastersclubs.org
The topic has been locked.
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7 years 8 months ago #66712 by Brian
I can see email from her hitting the server

FAILURE (Can't send to system/noemail address: server@toastmastersclubs.org; Aborted) Sun 2017/12/03 22:26:05 UTC Club:[] From:[tatjanadomazet1@bigpond.com] To:[server@toastmastersclubs.org] CC:["Andrew Gomes" <andrew.b.gomes@gmail.com>] Subject:[Roles for next meeting - 12 December] ALL To:[] ALL CC:[] [BounceInfo = Sent From: ; Sent To: ; Result: ; Subject: ;]

it looks like she either spelt the email address wrong or she sent it to server@toastmastersclubs.org and not members-nnnnn
The following user(s) said Thank You: SteveTheTechie, andrewgomes
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7 years 8 months ago #66717 by andrewgomes
Thanks Brian. I will follow-up with Tatjana and ask her to check exactly which address she is using.

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Andrew Gomes
(Vice President Education - St. Ives Toastmasters Club - 7892)
7892.toastmastersclubs.org
The topic has been locked.
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7 years 8 months ago #66726 by andrewgomes
Thanks for your assistance on this...!

It turns out the display name for the email address was different to the underlying address. So the display-name was "members-7892@toastmastersclubs.org" and the underlying, real address was incorrect : "server@toastmastersclubs.org"

This topics can be marked as solved.

Tx,
Andrew

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Andrew Gomes
(Vice President Education - St. Ives Toastmasters Club - 7892)
7892.toastmastersclubs.org
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
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