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Your connection is not private

  • winstonbb
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7 years 8 months ago #66801 by winstonbb
Your connection is not private was created by winstonbb
Our website hosting company has changed the dns settings of our website domain ( www.toastmasters.org.za ) to automatically route traffic to our FTH website 1150.toastmastersclubs.org/

However, when I now go to www.toastmasters.org.za I get the error message "Your connection is not private " (see attached).

Our website hosting company advised:

The server that is hosting your website is not using a security certificate associated with your domain name, you will have to direct this query to your website developers.

Please can you assist to resolve this?

Winston Beckford
Club: 1150
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7 years 8 months ago - 7 years 8 months ago #66802 by Brian
Replied by Brian on topic Your connection is not private
Please read the documentation on site security
support.toastmastersclubs.org/doc/item/secure-content

The proper setup of your site is your responsibility we do provide the secure certificate for you to use.
Last edit: 7 years 8 months ago by Brian.
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7 years 7 months ago - 7 years 7 months ago #67118 by sandiewright
Replied by sandiewright on topic Your connection is not private
Hello,

Our club had purchased and set up a custom domain about 3 months ago and everything has been working great.

At that initial setup period we had encountered an issue when you'd try to load the site and you get a "not secure" page (see attached).
That was resolved by your team setting us up with a secure SSL certificate..but now we are seeing that error page again.

Looks like the secure SSL certificate expired 2 days ago (please see attached).

We really appreciate you guys helping us before with the certificate.
Could you please help us again by renewing our certificate?

Thanks!

Sandie Wright
IPP, Confidence Builders Club
#3119281

Immediate Past President
Confidence Builders Club
#3119281

confidencebuildersclub.org
Last edit: 7 years 7 months ago by sandiewright.
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  • winstonbb
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7 years 7 months ago #67126 by winstonbb
Replied by winstonbb on topic Your connection is not private
Hi Sandie

Did you manage to have this resolved?
I am having the same issue and don't know how to resolve it.

Rgds
Winston
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  • winstonbb
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7 years 7 months ago #67127 by winstonbb
Replied by winstonbb on topic Your connection is not private
Hi Brian

I have read the document you sent regarding site security and I am still not clear what is causing this problem.
I have enforced HTTPS in our FTH Website Settings but the problem still persists.
Please, can you advise what else I need to do to fix this? Alternatively, if it cannot be fixed, please can you let me know and I will revert to our old website.

Thank you.
Winston
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7 years 7 months ago #67130 by sandiewright
Replied by sandiewright on topic Your connection is not private
Just FYI, the old/original domain name still works. It's the same site. If you go here: www.sslshopper.com/ssl-checker.html
you can see if your certificate has expired or not. If it has, the Free Toast Host team will have to renew it for you.

Immediate Past President
Confidence Builders Club
#3119281

confidencebuildersclub.org
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