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New members cannot login

hallt93
Topic Author
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New Member
Posts: 5
Thanks: 0

Re: New members cannot login

8 years 3 months ago

#66812

Johnathan was sent the welcome message, but he does not receive them. Therefore, he still cannot set a password or login. What can I do to help this member?

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Brian
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Administrator
Posts: 11381
Thanks: 3727

Re: New members cannot login

8 years 3 months ago

#66815

the emails were sent to his work email and were accepted. He needs to contact his IT department and ask what they did with the emails. Give this log excerpt to him to give to his IT folks.

Dec 12 20:58:30 toastmastersclubs sendmail[22941]: vBCKwTWm022938: to=<jmhoman@southernco.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=121330, relay=mxb-00113601.gslb.pphosted.com. [67.231.153.31], dsn=2.0.0, stat=Sent (2erch481d7-1 Message accepted for delivery)

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost

The following user(s) said Thank You: hallt93

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