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DNS record and IP address

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7 years 6 months ago #67197 by aweiler
Hi all,

Recently, I haven't been able to update the floater text on our site. I get this message:
Basic Settings Tab - This domain is not yet pointing to the IP address 50.19.253.65. In your domain registrar's DNS area, modify the existing "A" and "MX" records for this domain, to point to 50.19.253.65, wait the amount of time as specified by your domain host, then try again.

Admittedly, our domain points towards a different IP address (50.63.202.21). Did which IP address it had to point to change recently?

I also got this message when logging in today:
NOTE: We were unable to create / renew a HTTPS certificate for your custom domain: www.francophonebilingualtoastmasters.com
This means that you will not be able to access your website using https:// after any existing
certificates expire.

Is it related?

Andrew

VP of Ed - Club 1861331

VP of Ed
Club 1861331 - Francophone Bilingual Toastmasters
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7 years 6 months ago #67198 by Brian
Replied by Brian on topic DNS record and IP address
yes it is all related if you do not follow our specifications then you cannot expect your custom domain and secure certificate to work.

If you want to use a custom domain please follow the instructions located here.

support.toastmastersclubs.org/doc/item/dns-settings-overview
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7 years 6 months ago #67200 by aweiler
Replied by aweiler on topic DNS record and IP address
Thanks! I'll get those updated. Just wondering, why was it working before December?

Andrew

VP of Ed
Club 1861331 - Francophone Bilingual Toastmasters
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7 years 6 months ago #67201 by Brian
Replied by Brian on topic DNS record and IP address
Looks like the domain was renewed in December, maybe they let it expire before renewing.

Expires on 2018-12-22 - Updated on 2017-12-23
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