~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Unable to reset login password

  • andreamurga
  • Topic Author
  • Offline
  • New Member
  • New Member
More
7 years 7 months ago #67263 by andreamurga
Unable to reset login password was created by andreamurga
Hello, we recently started using a website for our Flatiron TM club ( flatiron.toastmastersclubs.org/ ). I haven't been able to login so I followed the instructions to reset my password. When I try to do this, no matter what, I get an error message saying "Invalid password." I can't figure out how to reset my password and I have cookies enabled.

Thanks,
Andrea.
The topic has been locked.
More
7 years 7 months ago #67264 by Brian
Replied by Brian on topic Unable to reset login password
We require your club number to be able to see what is going on.
The topic has been locked.
  • andreamurga
  • Topic Author
  • Offline
  • New Member
  • New Member
More
7 years 7 months ago #67319 by andreamurga
Replied by andreamurga on topic Unable to reset login password
Thanks Brian. Club number is:

# 1115312
The topic has been locked.
More
7 years 7 months ago #67320 by Brian
Replied by Brian on topic Unable to reset login password
Please check your e-mail inbox and spam/junk mail folder for your authentication key and instructions.

I can see that the reset email was sent to you.

an 16 20:54:05 toastmastersclubs sendmail[21052]: w0GKs5jm021049: to=<andreamurga@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121351, relay=gmail-smtp-in.l.google.com. [209.85.232.26], dsn=2.0.0, stat=Sent (OK 1516136045 s22si3145120qks.278 - gsmtp)
The topic has been locked.
Moderators: BrianJane AtkinsonPamrhtaylor3marc33NotLiablejgavinLcala305
Time to create page: 0.105 seconds