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Unable to reset login password

  • andreamurga
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Unable to reset login password

8 years 2 months ago
#67263
Hello, we recently started using a website for our Flatiron TM club ( flatiron.toastmastersclubs.org/ ). I haven't been able to login so I followed the instructions to reset my password. When I try to do this, no matter what, I get an error message saying "Invalid password." I can't figure out how to reset my password and I have cookies enabled.

Thanks,
Andrea.
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Re: Unable to reset login password

8 years 2 months ago
#67264
We require your club number to be able to see what is going on.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: Unable to reset login password

8 years 2 months ago
#67319
Thanks Brian. Club number is:

# 1115312
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Re: Unable to reset login password

8 years 2 months ago
#67320
Please check your e-mail inbox and spam/junk mail folder for your authentication key and instructions.

I can see that the reset email was sent to you.

an 16 20:54:05 toastmastersclubs sendmail[21052]: w0GKs5jm021049: to=<andreamurga@gmail.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=121351, relay=gmail-smtp-in.l.google.com. [209.85.232.26], dsn=2.0.0, stat=Sent (OK 1516136045 s22si3145120qks.278 - gsmtp)
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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