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Error on changing domain name

rebchris
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7 years 5 months ago #67957 by rebchris

Error on changing domain name was created by rebchris

HELP! I've wasted three days on trying to figure this out and read through the service request logs on my own.

Our club changed its name from Salt Lake Hardware to Marmalade Toastmasters. Our domain name needs to change correspondingly from slhardware.com to marmaladetm.com. We use GoDaddy to register the domain name and provide name service.

The attached document shows the screen shot of the error message I get when I try to change the domain name using the admin console. The are notes below the screen shot describing all the combinations and permutations I've tried. Also, I included screen shots of the GoDaddy DNS template used to create the DNS entries and the entries as seen on the GoDaddy display screen. In addition, I included screen shots for lookups of marmaladetm.com, www.marmaladetm.com and mail.marmaladetm.com.

Some questions:
1. When the domain name is changed in the admin console is a lookup done to verify the DNS entries for the domain name?
2. Am I trying to do something that's not possible because I'm changing the domain name out from under my login to the admin console?
3. Does this domain name change need to be done by a FreeToastHost admin?

Thank you for your help.

Club 1269015 - Marmalade Toastmasters
soon to be marmaladetm.com
formerly slhardware.com

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SteveTheTechie
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7 years 5 months ago #67959 by SteveTheTechie

Replied by SteveTheTechie on topic Error on changing domain name

It is more likely a problem with the SSL certificate generation for the new domain.

I will have to look into it a bit later when I am not at my day job.

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rebchris
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7 years 5 months ago #67960 by rebchris

Replied by rebchris on topic Error on changing domain name

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Error on changing domain name

IMPORTANT INFORMATION -- Please read!