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Username not auto-generating, unable to login

  • Jaclyn Kondrk, President
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Username not auto-generating, unable to login

7 years 11 months ago
#68103
Hello,

My username is not auto-generating when I type in the first four letters of my name. I have been unable to log in for a couple of weeks now. I am the president of my club and I am in good standing. My web admin said everything looks good on his end; I am in the system and should have access. Please advise how I can reset or what I should do.

Thanks,
Jackie
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  • Brian
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Re: Username not auto-generating, unable to login

7 years 11 months ago
#68107
Sorry we can not assist you as you did not supply your club number as requested.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • Jaclyn Kondrk, President
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Re: Username not auto-generating, unable to login

7 years 11 months ago
#68108
I apologize! My club number is 8927
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Re: Username not auto-generating, unable to login

7 years 11 months ago
#68109
Probably would help if your spelt your name the same way all the time.

Jackie Kondrk, CL, President
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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  • SteveTheTechie
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Re: Username not auto-generating, unable to login

7 years 11 months ago
#68111
Jackie, you must type your name the exact same way it is spelled in your member profile, or it will not work.
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  • Jaclyn Kondrk, President
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Re: Username not auto-generating, unable to login

7 years 11 months ago
#68113
Wow I didn't realize that changing my profile from Jaclyn to Jackie would change my login status.... it works now! Thanks guys.
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