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Unable to Upload Photos

  • malikmlwilliams
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7 years 3 months ago - 7 years 3 months ago #69181 by malikmlwilliams
Unable to Upload Photos was created by malikmlwilliams
Greetings,

I am unable to upload photos to the Educationally Speaking (#6970723) club site. I tried to replace the photo on our home page by uploading a new image to the server using Edit This Page. I tried replacing my avatar in the Edit Your Profile dialog. The Send to Server option causes an error message that the server is down for work. It's been giving that same message for several hours.

The profile photo upload generates the following error message:
"Error: selected file must be
a jpg, png, or gif image file."
(See attached image.)

The same jpg file that wouldn't upload as my profile image on the Educationally Speaking site uploaded with no problem to the Jackpot Speakers (#2180) site.

My apologies if i'm not explaining this clearly. Please let me know if you need additional information.

Thanks!

P.S. Edited to also attach the actual image file here that i was trying to upload as my profile photo.
Last edit: 7 years 3 months ago by malikmlwilliams.
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7 years 3 months ago #69184 by SteveTheTechie
Replied by SteveTheTechie on topic Unable to Upload Photos
Can you try renaming it without the punctuation and then retrying the upload? Frequently, punctuation and special characters in the filenames mess up uploads. I try to work around it but my workaround is not always successful.
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  • malikmlwilliams
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7 years 3 months ago - 7 years 3 months ago #69185 by malikmlwilliams
Replied by malikmlwilliams on topic Unable to Upload Photos
Okay, i just tried it again after renaming the file "365x4x065x015.jpg" and still no joy.

Also tried ALL my other club sites again (listed in signature) to see which ones i could successfully change the profile photo on. It didn't work on any of them at this time. I got that same error message. I was using Google Chrome on a PC earlier. Used Chrome on my MacBook Air when i got home. Switched to Firefox to see if that would work. Nothing. :(
Last edit: 7 years 3 months ago by malikmlwilliams.
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7 years 3 months ago #69186 by SteveTheTechie
Replied by SteveTheTechie on topic Unable to Upload Photos
Try it now...

The GDPR / data privacy updates are messing everything up... grrrr What a PITA
The following user(s) said Thank You: malikmlwilliams
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7 years 3 months ago #69187 by malikmlwilliams
Replied by malikmlwilliams on topic Unable to Upload Photos
SUCCESS! :)

Sorry all this is giving you the blues. Thanks again for the support!
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