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Member Management Tab is Console is unavailable

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7 years 2 months ago #69470 by w2lewis
We are unable to access the member management tab. We receive this message:

***DATA TRANSFER ERROR***
JavaScript Function=AJAXLoader[WhichVar=AllMembership]
Status=Data transfer FAILED.
Error=Logged Out

>>> YOU ARE NO LONGER LOGGED IN. PLEASE LOG IN AGAIN. <<<

Please notify us about this at support.toastmastersclubs.org .
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7 years 2 months ago #69472 by Brian
click the reload link at the bottom of your site. and try again. Let us know if problem persists
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7 years 2 months ago #69474 by w2lewis
Agreeing the the reload caused me to logout. A second attempt to access Member Management allowed me to open that tab but there was no content. The headings and other standard format was visible, but no information about any members were shown; simply an empty section. I did notice a NEW tab in the Member Management section associated with the new opt-in update. I suspect this update created a glitch for us.
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7 years 2 months ago #69475 by Pam
We need your club number to investigate.

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7 years 2 months ago #69476 by w2lewis
Club is Public Speaking Northwest 9406

Cookies are enabled. I refreshed with hopes that may work, but it made no difference that I noticed.
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7 years 2 months ago #69484 by w2lewis
Also noticed that Access Management will not allow me to make changes. Our Treasurer and I are not now allowed to access member management; which could be part of this problem.
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