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Site has been inaccessible since August 7
- todd.anderson01
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6 years 11 months ago #71341
by todd.anderson01
Site has been inaccessible since August 7 was created by todd.anderson01
Out website,
www.lastwordtoastmasters.org
, was inaccessible when I tried to connect to in on Thursday prior to our club meeting. Others told me they had been unable to reach the site since Tuesday Aug. 7. Using Chrome, I get the message " This site can’t be reached
www.lastwordtoastmasters.org
unexpectedly closed the connection."
Edge browser gives the message "Can’t connect securely to this page. This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner".
Has anyone else had this issue? How did you fix it?
Thanks,
Todd Anderson
VP of Education
Club #5525
Edge browser gives the message "Can’t connect securely to this page. This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner".
Has anyone else had this issue? How did you fix it?
Thanks,
Todd Anderson
VP of Education
Club #5525
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6 years 11 months ago - 6 years 11 months ago #71342
by Brian
Replied by Brian on topic Site has been inaccessible since August 7
5525.toastmastersclubs.org
your site is accessible.
Your domain lastwordtoastmasters.org is not setup correctly. FTH does not support domain forwarding. Yoy need to correct your DNS setup at your registrar. Please see documentation on this site.
support.toastmastersclubs.org/doc/item/dns-settings-overview
Your domain lastwordtoastmasters.org is not setup correctly. FTH does not support domain forwarding. Yoy need to correct your DNS setup at your registrar. Please see documentation on this site.
support.toastmastersclubs.org/doc/item/dns-settings-overview
Last edit: 6 years 11 months ago by Brian.
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6 years 11 months ago #71346
by todd.anderson01
Replied by todd.anderson01 on topic Site has been inaccessible since August 7
Thank you. I updated the DNS records with GoDaddy. Do you need to
generate a certificate? I thought I saw a message that the incorrect DNS
settings prevented generation of a certificate for our website on FTH.
generate a certificate? I thought I saw a message that the incorrect DNS
settings prevented generation of a certificate for our website on FTH.
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6 years 11 months ago #71347
by Brian
Replied by Brian on topic Site has been inaccessible since August 7
Once e eruthkng is working correctly the certificate should generate on it's own.
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6 years 11 months ago - 6 years 11 months ago #71348
by SteveTheTechie
Replied by SteveTheTechie on topic Site has been inaccessible since August 7
It looks like the DNS changes have not yet propagated completely.
You can tell this since if you click Save in the Admin Console (Website Settings Module), you still get an error.
Once you can click Save in the Admin Console without an error, you can temporarily delete the domain name, click Save, wait a minute or two, then re-enter the domain name and click Save. This should force the certificate to get produced after a few minutes or so. (sometimes there is a bit of a lag on this, so be patient)
As the certificate renewal loop runs once a week and it ran yesterday, this should get you a certificate without having to wait.
You can tell this since if you click Save in the Admin Console (Website Settings Module), you still get an error.
Once you can click Save in the Admin Console without an error, you can temporarily delete the domain name, click Save, wait a minute or two, then re-enter the domain name and click Save. This should force the certificate to get produced after a few minutes or so. (sometimes there is a bit of a lag on this, so be patient)
As the certificate renewal loop runs once a week and it ran yesterday, this should get you a certificate without having to wait.
Last edit: 6 years 11 months ago by SteveTheTechie.
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