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I cannot reset password for admin. It gives an error, but doesn't show what err.

  • MaxMax75
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I cannot reset password for admin. It gives an error, but doesn't show what err.

7 years 5 months ago - 7 years 5 months ago
#72126
Hello Anyone!
I cannot reset admin password for our TM site. I receive email to my email box, but when I try to put a new password for the site admin. I was able to open a link from email and launch the [admin console], then I am able to open [Administrator Info] tab, then I entered a new password, and confirmed password, then clicked [Save], then the page displays the following error:
"You have errors in your form below. You are no longer logged in. Please log in again."
It doesn't show in what text box I have an error.

I've been trying it for 3 weeks. I also sent email to LindaMann who helped in the past someone to reset the password. Read: #71293
No responses.

I really need help. Something is not working right.
Thank you!

Max
Club: 2592
maxim.g.maximov@gmail.com
Last edit: 7 years 5 months ago by MaxMax75.
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  • SteveTheTechie
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Re: I cannot reset password for admin. It gives an error, but doesn't show what err.

7 years 5 months ago
#72127
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  • MaxMax75
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Re: I cannot reset password for admin. It gives an error, but doesn't show what err.

7 years 5 months ago
#72144
2592
Maxim

My cookies are switched on all the time and I am using Google Chrome.
Thank you!
Max
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  • Brian
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Re: I cannot reset password for admin. It gives an error, but doesn't show what err.

7 years 5 months ago
#72146
Password has been reset and notification sent to maxim.maximov@ingrammicro.com
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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