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We are receiving multiple emails

  • jgregor@septa.org
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We are receiving multiple emails

7 years 4 weeks ago
#72456
Whenever a new member approves his addition to the website or receives a welcome email, we receive a notification email. This is great, but we are receiving each email 3 times. How do I figure out why we are receiving the other 2 copies? Since the new member is copied on the email, I'm assuming they are also receiving 3 copies.

We previously had the email address in the archive box. I removed it but that didn't help. Email screenshot attached.
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Joyce D. Gregor
SEPTA Toastmasters 3349720
septa.toastmastersclubs.org/
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Re: We are receiving multiple emails

7 years 4 weeks ago
#72458
Your website settings have those email going to the admin email address, does it have forwarders on it?
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Re: We are receiving multiple emails

7 years 4 weeks ago
#72460
Not that I'm aware of. I've checked my Outlook Rules and there are none set up for this email address. Our Admin email address is the one receiving the 3 copies.

Joyce
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Re: We are receiving multiple emails

7 years 4 weeks ago
#72461
We are only sending one copy to Toastmasters@SEPTA.org, there are 3 different emails sent,
1) copy of request to approve (no links)
2) when request approved (Yeah they did it)
3) copy of the welcome
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Re: We are receiving multiple emails

7 years 4 weeks ago
#72462
OK, thanks for checking. We are receiving 3 of the "NAME Approved their Addition to SEPTA Toastmasters Club Website" and 3 of the "Welcome to the SEPTA Toastmasters club website". I'll reach out to my IT department and see if they can figure it out.

Thanks,
Joyce
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