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locked out of admin access
- dmccrae@telus.net
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locked out of admin access
6 years 9 months ago
Hi, Somehow I've managed to lock myself out of my admin access while I was resetting my own password as a member. Can you please help? Thanks, I'd appreciate you sending me a reset or email as to how to proceed.
Delia McCrae
VP Education, Website Administrator, James Bay Toastmasters 2952
Delia McCrae
VP Education, Website Administrator, James Bay Toastmasters 2952
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- LindaMann
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- SteveTheTechie
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Re: locked out of admin access
6 years 9 months ago
Check your email for the forgot password link.
The following user(s) said Thank You: LindaMann
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- dmccrae@telus.net
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Re: locked out of admin access
6 years 9 months ago
Thanks, I got the link & it worked so I could change the password. However, when I went back to sign in again I was locked out again. I will have to do the whole process again it seems. Perhaps I didn't confirm my FreeToastHost link first.
Thanks for your help
Thanks for your help
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- Brian
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Re: locked out of admin access
6 years 9 months ago
1) we don't lock people out.
2) if your browser is not setup properly is will refuse to store the log in cookie.
check you browser settings.
support.toastmastersclubs.org/doc/item/cookie-settings
2) if your browser is not setup properly is will refuse to store the log in cookie.
check you browser settings.
support.toastmastersclubs.org/doc/item/cookie-settings
The following user(s) said Thank You: LindaMann
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- dmccrae@telus.net
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Re: locked out of admin access
6 years 9 months ago
I've checked my settings and cookies are not blocked. What happened was I changed my password for my member access. Somehow in the process the club admin access got blocked. When I check my keychain it shows the same password as for my member access but this isn't working. So, I need you to bypass again so I can go on to the admin tab and reset the admin password. Thanks for your help & patience with this important matter. I've been doing this for 3+ years as admin & haven't had an issue. At the same time, I haven't changed my own password for quite sometime, I don't know if these issues are related - somehow my iCloud password key remember doesn't seem to be recording the admin password which is unusual, I do this frequently with other websites with no issue. When I used the 'password from this site' for the admin access, it said either the club # or the password were wrong. Somehow I think it can be solved quite simply but I do need a reset to see if I can get it working again. Thx
Delia McCrae
VP Education James Bay Toastmasters / Website administrator
Delia McCrae
VP Education James Bay Toastmasters / Website administrator
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