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locked out of admin access

  • dmccrae@telus.net
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locked out of admin access

7 years 8 months ago
#72774
Hi, Somehow I've managed to lock myself out of my admin access while I was resetting my own password as a member. Can you please help? Thanks, I'd appreciate you sending me a reset or email as to how to proceed.

Delia McCrae
VP Education, Website Administrator, James Bay Toastmasters 2952
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  • LindaMann
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Re: locked out of admin access

7 years 8 months ago
#72776
Just relog in or set up a new password
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Re: locked out of admin access

7 years 8 months ago
#72781
Check your email for the forgot password link.
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  • dmccrae@telus.net
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Re: locked out of admin access

7 years 8 months ago
#72783
Thanks, I got the link & it worked so I could change the password. However, when I went back to sign in again I was locked out again. I will have to do the whole process again it seems. Perhaps I didn't confirm my FreeToastHost link first.

Thanks for your help
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  • Brian
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Re: locked out of admin access

7 years 8 months ago
#72784
1) we don't lock people out.
2) if your browser is not setup properly is will refuse to store the log in cookie.
check you browser settings.
support.toastmastersclubs.org/doc/item/cookie-settings
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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Re: locked out of admin access

7 years 8 months ago
#72793
I've checked my settings and cookies are not blocked. What happened was I changed my password for my member access. Somehow in the process the club admin access got blocked. When I check my keychain it shows the same password as for my member access but this isn't working. So, I need you to bypass again so I can go on to the admin tab and reset the admin password. Thanks for your help & patience with this important matter. I've been doing this for 3+ years as admin & haven't had an issue. At the same time, I haven't changed my own password for quite sometime, I don't know if these issues are related - somehow my iCloud password key remember doesn't seem to be recording the admin password which is unusual, I do this frequently with other websites with no issue. When I used the 'password from this site' for the admin access, it said either the club # or the password were wrong. Somehow I think it can be solved quite simply but I do need a reset to see if I can get it working again. Thx

Delia McCrae
VP Education James Bay Toastmasters / Website administrator
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