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New member is unable to login to website

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6 years 7 months ago #73011 by ksivaa@yahoo.com
Hi,
We have a new member Jacqueline McFadyen and her email address is jacquelinemcf@gmail.com. She has been registered with Toastmaster International(TI) and able to login to the TI website. We also see her in the TI roster. But, she has 2 issues.

1. She is not receiving the email when we send emails to the club group email members-6375@toastmastersclubs.org.
2. She is not able to login our club website as a member 6375.toastmastersclubs.org .

Can you please help to resolve this issue?

Regards,
Siva Krishnajee
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6 years 7 months ago #73013 by Brian
No one has added Jacqueline McFadyen to your club website.

We are not Toastmasters International, there is no link between FTH and Toastmasters.org there is no data sharing.
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6 years 7 months ago #73014 by ksivaa@yahoo.com
Brian, Thank you. Can you please let me know how i should add a new member to our club website?
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6 years 7 months ago #73015 by Brian
Your site admin should be adding the new members. If you are the site admin you need to read the documentation on this site, it will tell you what you need to know.

support.toastmastersclubs.org/doc/documentation-index
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6 years 7 months ago #73016 by ksivaa@yahoo.com
Ok, I saw the option and i was able to add the new member. Thank you.
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