~~~ Please read before posting. ~~~

Important: We need your Club Number at a minimum, and as many details as possible.
For further info please read This page before posting.

Reset Site Adimin Password

  • meghanriley
  • meghanriley's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Reset Site Adimin Password

6 years 7 months ago
#73908
Hello
One of my clubs cannot reset the site Admin Password, 6931229.toastmastersclubs.org .
We have tried in both IE and Chrome.
We have tried it on two different laptops,
two different service providers, so not lock out issues within the company,
and we reset the web page before each request.

If I try the process for club #4802158 the reset works just as it should.

Is there any reason why it should not work for #6931229? Is there a trick we are missing?
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10610
  • Thanks: 3568

Re: Reset Site Adimin Password

6 years 7 months ago
#73909
R Roberts is the site admin and looks like it is going to her work email.
The topic has been locked.
  • meghanriley
  • meghanriley's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 2
  • Thanks: 0

Re: Reset Site Adimin Password

6 years 7 months ago
#73910
Yes, it is going to her email address - we did a 20-minute zoom call and we tried to reset the admin password all different ways - I'm the club mentor - but it never unlocks the Site Admin for her.
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 10610
  • Thanks: 3568

Re: Reset Site Adimin Password

6 years 7 months ago - 6 years 7 months ago
#73911
Is she entering a password that conforms to the password rules?
Code:
Passwords must be at least 10 characters in length and contain both letters and numbers, and may also contain any of the following: _~!@#\$&*-+=

What is the error that is presented to her?
Last edit: 6 years 7 months ago by Brian.
The topic has been locked.
Moderators: Brian, Jane Atkinson, Pam, rhtaylor3, marc33, NotLiable, jgavin, Lcala305, peterb323
Time to create page: 0.218 seconds

Copyright © 2025 FreeToastHost 3 Support. All Rights Reserved.