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User emails kicked out

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6 years 4 months ago #74582 by Brian
Replied by Brian on topic User emails kicked out
The server is sending messages out and being accepted by their email service. Have them contact their IT departments.

The can give them these log extracts

Apr 4 18:49:45 toastmastersclubs sendmail[18752]: x34Inif3018744: to=<bern.lannan@dxc.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=150598, relay=cluster4.us.messagelabs.com. [67.219.247.49], dsn=2.0.0, stat=Sent (ok 1554403785 qp 1221 server-28.tower-421.messagelabs.com!1554403785!7804856!1)
Apr 5 22:12:01 toastmastersclubs sendmail[22200]: x35MBwZC022195: to=<bern.lannan@dxc.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120912, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502320 qp 9531 server-14.tower-321.messagelabs.com!1554502319!7691660!1)

Apr 5 18:49:28 toastmastersclubs sendmail[11980]: x35InRxS011968: to=<rahul.shah@dxc.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=138046, relay=cluster4.us.messagelabs.com. [67.219.246.97], dsn=2.0.0, stat=Sent (ok 1554490168 qp 2711 server-11.tower-381.messagelabs.com!1554490168!7640238!1)
Apr 5 22:13:52 toastmastersclubs sendmail[22877]: x35MDne9022867: to=<rahul.shah@dxc.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=130011, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502432 qp 31420 server-27.tower-321.messagelabs.com!1554502431!7697776!1)
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6 years 4 months ago #74583 by Marieno
Replied by Marieno on topic User emails kicked out
Thank you again. Maybe I should have clarified; we do not have an issue when sending them direct emails. The emails that bounce are the ones sent from the toastmaster member list: members-7914@toastmastersclubs.org
Not sure why that makes a difference.

Marie-Noelle
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6 years 4 months ago #74587 by SteveTheTechie
Try now
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6 years 4 months ago #74588 by SteveTheTechie

Brian wrote: The server is sending messages out and being accepted by their email service. Have them contact their IT departments.

The can give them these log extracts

Apr 4 18:49:45 toastmastersclubs sendmail[18752]: x34Inif3018744: to=<bern.lannan@dxc.com>, ctladdr= (501/502), delay=00:00:00, xdelay=00:00:00, mailer=esmtp, pri=150598, relay=cluster4.us.messagelabs.com. [67.219.247.49], dsn=2.0.0, stat=Sent (ok 1554403785 qp 1221 server-28.tower-421.messagelabs.com!1554403785!7804856!1)
Apr 5 22:12:01 toastmastersclubs sendmail[22200]: x35MBwZC022195: to=<bern.lannan@dxc.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120912, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502320 qp 9531 server-14.tower-321.messagelabs.com!1554502319!7691660!1)

Apr 5 18:49:28 toastmastersclubs sendmail[11980]: x35InRxS011968: to=<rahul.shah@dxc.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:00, mailer=esmtp, pri=138046, relay=cluster4.us.messagelabs.com. [67.219.246.97], dsn=2.0.0, stat=Sent (ok 1554490168 qp 2711 server-11.tower-381.messagelabs.com!1554490168!7640238!1)
Apr 5 22:13:52 toastmastersclubs sendmail[22877]: x35MDne9022867: to=<rahul.shah@dxc.com>, ctladdr= (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=130011, relay=cluster4.us.messagelabs.com. [67.219.250.97], dsn=2.0.0, stat=Sent (ok 1554502432 qp 31420 server-27.tower-321.messagelabs.com!1554502431!7697776!1)


Brian, those were likely not sent through tcmail
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6 years 4 months ago #74589 by SteveTheTechie
Marie-Noelle ...

Could you please post the bounce message you got when you tried to use the members list. This is an error message I recently added, so RogerM and Brian are not familiar with it yet. I want to make all our system admins/user support are aware of this.
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