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Officer updates made in Member Management won't save
6 years 1 month ago #75660
by roybotic
Toastmasters Club 5486
Officer updates made in Member Management won't save was created by roybotic
Tried updating the officers in the Member Management tab today while logged in as the Site Admin. It seems to save the new role assignments, but after clicking save, closing the admin console, and logging out, the assignments revert to the previous officers. Am I doing something wrong?
Toastmasters Club 5486
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6 years 1 month ago #75661
by Pam
FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
Replied by Pam on topic Officer updates made in Member Management won't save
I've just changed you from VPE to president and back without any issues. You might have some sort of cache issue. After saving, scroll down to the very bottom of the website and click on "reload website from server" - see if that helps.
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VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
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The following user(s) said Thank You: SteveTheTechie
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6 years 4 weeks ago #75738
by roybotic
Toastmasters Club 5486
Replied by roybotic on topic Officer updates made in Member Management won't save
Thanks Pam!
I think I found the issue. I was trying to set one of our member's roles to president while making the other changes - but the member with initials BD has an invalid address - and I kept getting an error that has an invalid primary email address, but I thought the other updates would take. I think anytime that error comes up, any other changes I made were not saved and were discarded. I just went through and made the officer changes. If BD's role assignment to President is included in the changes, the role changes don't seem to save after I exit/logout and log back in. If I skip his, the changes to save.
I emailed Bernard to update his email address to a valid one, like his secondary email (he has admin edits turned off).
I think I found the issue. I was trying to set one of our member's roles to president while making the other changes - but the member with initials BD has an invalid address - and I kept getting an error that has an invalid primary email address, but I thought the other updates would take. I think anytime that error comes up, any other changes I made were not saved and were discarded. I just went through and made the officer changes. If BD's role assignment to President is included in the changes, the role changes don't seem to save after I exit/logout and log back in. If I skip his, the changes to save.
I emailed Bernard to update his email address to a valid one, like his secondary email (he has admin edits turned off).
Toastmasters Club 5486
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