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Member not able to reset password after receiving the member reset psw email

  • linda
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Member not able to reset password after receiving the member reset psw email

6 years 5 months ago
#77463
club number: 7324

when entering the new password in the prompting box, the reset button stays grayed out and the the system gives an error about the email tag being incorrect (will have member forward pic of error as soon as possible)
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  • Brian
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Re: Member not able to reset password after receiving the member reset psw email

6 years 5 months ago
#77465
Will need at least a first name of the member.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
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