Important: when posting, please provide your Club Number at a minimum, and as many details as possible.
For further info, please read This page before posting.

FTH4 BETA participation requests are now CLOSED

The 106 clubs who are part of FTH4 Beta testing, please post in the FTH4 Beta Support Forum only.

Member not able to reset password after receiving the member reset psw email

  • linda
  • linda's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thanks: 0

Member not able to reset password after receiving the member reset psw email

6 years 9 months ago
#77463
club number: 7324

when entering the new password in the prompting box, the reset button stays grayed out and the the system gives an error about the email tag being incorrect (will have member forward pic of error as soon as possible)
The topic has been locked.
  • Brian
  • Brian's Avatar
  • Away
  • Administrator
  • Administrator
  • Posts: 12409
  • Thanks: 3942

Re: Member not able to reset password after receiving the member reset psw email

6 years 9 months ago
#77465
Will need at least a first name of the member.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant for FreeToastHost
The topic has been locked.
Moderators: BrianHeniPamrhtaylor3NotLiableNSBjgavinLcala305peterb323DebbieT
Time to create page: 0.134 seconds