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Email not working for two of our members - error message
- mdettlaff
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Topic Author
- Offline
- Junior Member
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- Posts: 36
- Thanks: 2
Re: Email not working for two of our members - error message
5 years 9 months ago
Hi Steve,
I'm not sure I understand.
The email I'm trying to send to is
members-6193@toastmastersclubs.org
When I send it from my email address (michelle@design4dot.com)
I receive a kickback error (listed above)
However, last night, I went to an agenda and stripped out all the information about the agenda and used the portal to send the email to the club. This seemed to work.
This thread started initially because my email address was not receiving those emails
Remember, this was the initial error.
______
The following members have disabled agenda emails
in their member profiles and were skipped:
Michelle Dettlaff
DTM (invalid/non-working email address),Paul D. Dettlaff, DTM (invalid/non-working email address)
_______
However, when I sent the message last night through the agenda email link, I recieved the email.
I'm sorry to be such a pain. I'm just trying to find out if this is a hosting issue or if the FTH server doesn't like receiving emails from michelle@design4dot.com (me)
It seems that FTH is working correctly now since I received the email last night.
But I can't send an email if I open my outlook and try to send to: members-6193@toastmastersclubs.org
I've been a member of the club since we began using FTH. I've had this same email address the entire time.
As I stated above. I'm just trying to troubleshoot and find out if I need to contact my host. I'm not aware of any other issues emailing clients.
Thanks for your help.
Michelle
I'm not sure I understand.
The email I'm trying to send to is
members-6193@toastmastersclubs.org
When I send it from my email address (michelle@design4dot.com)
I receive a kickback error (listed above)
However, last night, I went to an agenda and stripped out all the information about the agenda and used the portal to send the email to the club. This seemed to work.
This thread started initially because my email address was not receiving those emails
Remember, this was the initial error.
______
The following members have disabled agenda emails
in their member profiles and were skipped:
Michelle Dettlaff
DTM (invalid/non-working email address),Paul D. Dettlaff, DTM (invalid/non-working email address)
_______
However, when I sent the message last night through the agenda email link, I recieved the email.
I'm sorry to be such a pain. I'm just trying to find out if this is a hosting issue or if the FTH server doesn't like receiving emails from michelle@design4dot.com (me)
It seems that FTH is working correctly now since I received the email last night.
But I can't send an email if I open my outlook and try to send to: members-6193@toastmastersclubs.org
I've been a member of the club since we began using FTH. I've had this same email address the entire time.
As I stated above. I'm just trying to troubleshoot and find out if I need to contact my host. I'm not aware of any other issues emailing clients.
Thanks for your help.
Michelle
The topic has been locked.
- Brian
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- Offline
- Administrator
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- Posts: 10616
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Re: Email not working for two of our members - error message
5 years 9 months ago
Michelle
I sent an email to michelle@design4dot.com and it went through did you receive?
If so please try sending an email to members-6193@toastmastersclubs.org.
If you receive an error I want full email headers of the email so i can see what is going on.
I sent an email to michelle@design4dot.com and it went through did you receive?
If so please try sending an email to members-6193@toastmastersclubs.org.
If you receive an error I want full email headers of the email so i can see what is going on.
The topic has been locked.
- mdettlaff
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Topic Author
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- Junior Member
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- Posts: 36
- Thanks: 2
Re: Email not working for two of our members - error message
5 years 9 months ago
You sent it to the wrong account.
You sent it to Admin via Toastmasters Club 4899556 <server@toastmastersclubs.org>
I'm in club members-6193@toastmastersclubs.org
But yes, I received that one too. LOL
Maybe it's working. It would seem to me if it was a server issue, it wouldn't work for either club.
If you want to do another test, please do.
Thanks
Michelle
You sent it to Admin via Toastmasters Club 4899556 <server@toastmastersclubs.org>
I'm in club members-6193@toastmastersclubs.org
But yes, I received that one too. LOL
Maybe it's working. It would seem to me if it was a server issue, it wouldn't work for either club.
If you want to do another test, please do.
Thanks
Michelle
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- Brian
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- Administrator
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- Posts: 10616
- Thanks: 3569
Re: Email not working for two of our members - error message
5 years 9 months ago
No I sent it from club 6193 to member with email michelle@design4dot.com amd the email came from server@toastmastersclubs.org.
Your email is the one that is giving you wrong information it is not unusual for people dealing with email from multiple clubs.
Your email is the one that is giving you wrong information it is not unusual for people dealing with email from multiple clubs.
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- mdettlaff
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Topic Author
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- Junior Member
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- Posts: 36
- Thanks: 2
Re: Email not working for two of our members - error message
5 years 9 months ago
Here is the header.
Return-Path: <>
Delivered-To: michelle@design4dot.com
Received: from leganza.websitewelcome.com
by leganza.websitewelcome.com with LMTP
id EAEFHG7C0F1zOwwA9pgbAg
(envelope-from <>)
for <michelle@design4dot.com>; Sat, 16 Nov 2019 21:45:50 -0600
Return-path: <>
Envelope-to: michelle@design4dot.com
Delivery-date: Sat, 16 Nov 2019 21:45:50 -0600
Received: from gateway33.websitewelcome.com ([192.185.146.195]:24746)
by leganza.websitewelcome.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
(Exim 4.92)
id 1iWBVW-003Nlw-6I
for michelle@design4dot.com; Sat, 16 Nov 2019 21:45:50 -0600
Received: by gateway33.websitewelcome.com (Postfix)
id 24FE75469A7; Sat, 16 Nov 2019 21:45:50 -0600 (CST)
Date: Sat, 16 Nov 2019 21:45:50 -0600 (CST)
From: MAILER-DAEMON@gateway33.websitewelcome.com (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: michelle@design4dot.com
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="C1852D983D.1573962350/gateway33.websitewelcome.com"
Message-Id: <20191117034550.24FE75469A7@gateway33.websitewelcome.com>
X-Spam-Status: No, score=0.1
X-Spam-Score: 1
X-Spam-Bar: /
X-Spam-Flag: NO
X-Antivirus: AVG (VPS 191116-0, 11/16/2019), Inbound message
X-Antivirus-Status: Clean
Return-Path: <>
Delivered-To: michelle@design4dot.com
Received: from leganza.websitewelcome.com
by leganza.websitewelcome.com with LMTP
id EAEFHG7C0F1zOwwA9pgbAg
(envelope-from <>)
for <michelle@design4dot.com>; Sat, 16 Nov 2019 21:45:50 -0600
Return-path: <>
Envelope-to: michelle@design4dot.com
Delivery-date: Sat, 16 Nov 2019 21:45:50 -0600
Received: from gateway33.websitewelcome.com ([192.185.146.195]:24746)
by leganza.websitewelcome.com with esmtps (TLSv1.2:ECDHE-RSA-AES256-GCM-SHA384:256)
(Exim 4.92)
id 1iWBVW-003Nlw-6I
for michelle@design4dot.com; Sat, 16 Nov 2019 21:45:50 -0600
Received: by gateway33.websitewelcome.com (Postfix)
id 24FE75469A7; Sat, 16 Nov 2019 21:45:50 -0600 (CST)
Date: Sat, 16 Nov 2019 21:45:50 -0600 (CST)
From: MAILER-DAEMON@gateway33.websitewelcome.com (Mail Delivery System)
Subject: Undelivered Mail Returned to Sender
To: michelle@design4dot.com
Auto-Submitted: auto-replied
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;
boundary="C1852D983D.1573962350/gateway33.websitewelcome.com"
Message-Id: <20191117034550.24FE75469A7@gateway33.websitewelcome.com>
X-Spam-Status: No, score=0.1
X-Spam-Score: 1
X-Spam-Bar: /
X-Spam-Flag: NO
X-Antivirus: AVG (VPS 191116-0, 11/16/2019), Inbound message
X-Antivirus-Status: Clean
The topic has been locked.
- mdettlaff
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Topic Author
- Offline
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- Posts: 36
- Thanks: 2
Re: Email not working for two of our members - error message
5 years 9 months ago
I'm on the phone with tech support @ Host Gator and they sent me the logs that the email is accepted for delivery.
Here is what he sent me.
2019-11-20 14:53:59 1iXWz8-001eZk-SB <= michelle@design4dot.com H=(D4D2) [142.196.214.7]:64758 I=[192.185.189.186]:25 P=esmtpa A=dovecot_login:michelle@design4dot.com S=42975 id=038501d59fe4$a17a14b0$e46e3e10$@design4dot.com T="test from my michelle@design4dot.com" from for members-6193@toastmastersclubs.org
2019-11-20 14:53:59 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1iXWz8-001eZk-SB
2019-11-20 14:53:59 1iXWz8-001eZk-SB Sender identification U=m1ch3ll3 D=design4dot.com S=michelle@design4dot.com
2019-11-20 14:53:59 1iXWz8-001eZk-SB SMTP connection outbound 1574283239 1iXWz8-001eZk-SB design4dot.com members-6193@toastmastersclubs.org
2019-11-20 14:53:59 1iXWz8-001eZk-SB Sender identification U=m1ch3ll3 D=design4dot.com S=michelle@design4dot.com
2019-11-20 14:53:59 1iXWz8-001eZk-SB Sender identification U=m1ch3ll3 D=design4dot.com S=michelle@design4dot.com
2019-11-20 14:53:59 1iXWz8-001eZk-SB => members-6193@toastmastersclubs.org F= R=send_to_gateway T=remote_smtp S=44637 H=cm.websitewelcome.com [100.42.49.18] I=[192.185.83.64] X=TLSv1.2:AES256-GCM-SHA384:256 CV=yes DN="/OU=Domain Control Validated/OU=Hosted by HostGator.com, LLC./OU=PositiveSSL Wildcard/CN=*.websitewelcome.com" C="250 2.0.0 XWz9iMj1zHunhXWz9ijzrr mail accepted for delivery"
2019-11-20 14:53:59 1iXWz8-001eZk-SB Completed
this is way over my head.
Here is what he sent me.
2019-11-20 14:53:59 1iXWz8-001eZk-SB <= michelle@design4dot.com H=(D4D2) [142.196.214.7]:64758 I=[192.185.189.186]:25 P=esmtpa A=dovecot_login:michelle@design4dot.com S=42975 id=038501d59fe4$a17a14b0$e46e3e10$@design4dot.com T="test from my michelle@design4dot.com" from
2019-11-20 14:53:59 cwd=/var/spool/exim 3 args: /usr/sbin/exim -Mc 1iXWz8-001eZk-SB
2019-11-20 14:53:59 1iXWz8-001eZk-SB Sender identification U=m1ch3ll3 D=design4dot.com S=michelle@design4dot.com
2019-11-20 14:53:59 1iXWz8-001eZk-SB SMTP connection outbound 1574283239 1iXWz8-001eZk-SB design4dot.com members-6193@toastmastersclubs.org
2019-11-20 14:53:59 1iXWz8-001eZk-SB Sender identification U=m1ch3ll3 D=design4dot.com S=michelle@design4dot.com
2019-11-20 14:53:59 1iXWz8-001eZk-SB Sender identification U=m1ch3ll3 D=design4dot.com S=michelle@design4dot.com
2019-11-20 14:53:59 1iXWz8-001eZk-SB => members-6193@toastmastersclubs.org F=
2019-11-20 14:53:59 1iXWz8-001eZk-SB Completed
this is way over my head.
The topic has been locked.
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